Administrator, Office Administrator​/ Coordinator, Customer Service​/HelpDesk

Optime Group are on the lookout for a Background Check Administrator to join a friendly head office team in Crawley!

Working as part of our background check team, you’ll be responsible for liaising with our candidates and their previous employers to ensure screening is completed promptly and efficiently.

• Starting salary: £28,000 per year, plus permanence‑related bonuses
• Working pattern:
  Monday to Friday
• Hours:
  
  8:30am–5pm
• Location:
  
  Office‑based, with 1 day per week remote once probation is passed
• Holiday: 30 days per year, plus an extra day for your birthday
• Pension:
  Company pension scheme

• Extremely passionate about customer service and able to communicate effectively in all situations
• You enjoy working in a fast‑paced environment, and are comfortable multi‑tasking
• You have a hospitality‑type view of customer service:
  Friendly, confident, and personable
• You’re driven to succeed both individually and as part of a team
• Excellent communication skills - both written and verbal
• Minimum requirement – completion of GCSE’s A* - C or equivalent

• A supportive team environment and company culture that cares about our people
• Hard work and fun!
• 21 days holiday per year + bank holidays
• Regular team events and rewards, including birthdays, Christmas and summer parties
• Team & individual bonus opportunities once your training is complete
• Excellent opportunity for progression through the company for outstanding candidates

We look forward to hearing from potential candidates!