Temporary Customer Service Advisor

We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on an initial 6-8 week temporary basis, with a possibility of a permanent role for the right candidate.

This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy.

The Role

You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times.

Key Responsibilities

Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner

Building and maintaining strong customer relationships

Liaising effectively with internal teams to support daily operations

Handling customer queries and complaints efficiently and professionally

Assisting with delivery queries and resolving issues

Generating quotes and ensuring all queries are dealt with accurately

Completing all documentation and data input accurately and to company standards

Ensuring daily reporting is completed on time and to a high standard

About You

Previous experience in customer services

Excellent communication skills, both written and verbal

Strong attention to detail and high levels of accuracy

Confident handling queries and complaints in a professional manner

Well organised, proactive, and able to work under pressure

What's On Offer

Immediate start

6-8 week temporary assignment

Potential for a permanent position for the right person

Supportive team environment

If you are looking for a short-term opportunity with long-term potential, and enjoy working in a customer-focused, operational role, we'd love to hear from you