Travel Duty Officer: Calm Under Pressure
Job in
Crawley, West Sussex, RH11, England, UK
Listed on 2026-01-19
Listing for:
British Airways
Full Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A leading travel company in Crawley seeks a Customer Operations Specialist to support travelers during difficult situations. The role involves managing urgent requests, balancing crisis response with routine tasks while maintaining customer satisfaction. Applicants should be calm under pressure, with strong problem‑solving skills and experience in customer service. Benefits include flexible working hours, holiday discounts, and a supportive team. The work environment promotes diversity, equity, and inclusion.
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