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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience & Operations Specialist

Job in Crawley, West Sussex, RH11, England, UK
Listing for: British Airways
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A prominent travel company is seeking a customer support professional in Crawley. The role involves navigating complex systems, resolving booking issues, and ensuring a positive customer experience. You will work in a hybrid model, requiring in-office presence two days a week. The ideal candidate will have a passion for service, strong organizational skills, and experience in a customer operational role.

This position offers attractive benefits, including holiday discounts and a pension scheme.
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