Service Engineer

As a Service Engineer, supporting the performance and reliability of medical devices across the UK. This role focuses on maintaining, repairing, and optimising equipment to ensure it operates safely and effectively in healthcare environments. You will work directly with customers and internal teams, providing technical expertise and practical support that helps deliver consistent service quality and a positive user experience.

• Carry out calibration, preventive maintenance, and repairs on a range of medical devices in line with technical documentation
• Record and update service activity, including work orders, repair history, and spare parts usage in service systems
• Follow quality standards, safety requirements, and internal guidelines at all times
• Provide technical guidance and training to customers and colleagues on equipment use and maintenance
• Support issue resolution by working closely with sales and technical support teams
• Diagnose faults using appropriate tools, software, and technical documentation
• Manage workload effectively to meet service timelines and customer expectations
• Represent the organisation in a professional and respectful manner during customer interactions

• Degree, HNC, or equivalent qualification in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related field
• Experience in a service engineering or field‑based technical role, ideally within medical devices, healthcare, or laboratory equipment
• Strong problem‑solving skills with the ability to troubleshoot electro‑mechanical systems
• Confidence in reading and interpreting schematics, wiring diagrams, and technical manuals
• Clear communication skills with the ability to explain technical topics to different audiences
• Comfortable working independently with good organisation and time management skills
• Familiarity with Microsoft Office tools; experience with service systems such as SAP or Service Max is beneficial
• Full UK driving licence with flexibility to travel as required

Salary range: £33 000 - £35 000 + benefits.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.