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Digital Media / Production

Service Designer: End-to-End Journeys & CX Innovation

Job in Crawley, West Sussex, RH11, England, UK
Listing for: People's Partnership
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    Digital Media / Production
  • Creative Arts/Media
    Digital Media / Production
Job Description & How to Apply Below
A not-for-profit financial organization in Crawley is seeking a Service Designer to support service design activities. You will help establish service design methods, focus on end-to-end customer journeys, and translate insights into actionable design outcomes. The ideal candidate has proven service design experience in large organizations and strong skills in journey mapping and design facilitation.

This role offers flexible hybrid working and generous employee benefits including pension contributions up to 14%.
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