Technical Architect – Cloud Infrastructure

Designation: SME / Senior SME / Technical Architect – Cloud Infrastructure

Employment Type: Full-Time | Long-Term

Work Model: Hybrid / On-site + On-Call Support for Crawley & Croydon Data Centres

Client is seeking a skilled and experienced Infrastructure Specialist – Data centre & Cloud to join our Cloud & Data centre team. In this role, you will be responsible for supporting and enhancing enterprise hybrid cloud and data centre infrastructure, ensuring high availability, security, and operational excellence.

The role focuses on designing, implementing, and maintaining Azure cloud and on‑premises infrastructure while driving automation, infrastructure modernization, and operational improvements. You will collaborate with internal stakeholders and third‑party vendors to deliver scalable, secure, and resilient technology solutions aligned with business objectives.

As part of the Data centre & Cloud team, the Infrastructure Specialist will focus on ensuring the performance, security, and availability of hybrid cloud systems and data centre services. The role includes implementing new technologies, maintaining infrastructure components, and ensuring systems remain aligned with Client’s IT security and business objectives.

• It is essential for the staff to have a clear and crisp understanding of RSM’s business, culture, and technology landscape.
• Designs and manages Azure IaaS environments with a strong focus on scalability, security, and availability.
• Implements Dev Ops practices and Terraform automation to streamline infrastructure provisioning and deployment, ensuring efficient resource management and operational stability.
• Builds and maintains Azure IaaS platforms using Terraform for infrastructure as code (IaC). Drives Dev Ops initiatives by automating CI/CD pipelines, optimizing cloud operations, and enhancing system resilience through robust security and compliance frameworks.
• Develops and maintains technical documentation, mapping infrastructure, processes, and governance models for consolidation and operational clarity. Ensures best practices in IT architecture design, automation, and service delivery to support long‑term strategic goals.
• Provide end‑to‑end support and enhancement of RSM's hybrid cloud infrastructure, including on‑premises data centres and Azure environments.
• Leads cloud engineering efforts, fostering innovation in hybrid and multi‑cloud environments for optimal performance and cost efficiency.
• Maintain and improve core services including Active Directory, DNS, DHCP, VPN, and Microsoft systems management tools.
• Work in Agile squads with RSM stakeholders and third‑party vendors to deploy infrastructure enhancements.
• Drive knowledge transfer, technical documentation, and mentor junior team members.
• DC Oncall support: Ability to reach either the Crawley or Croydon data centre within 45 minutes to address any high priority issues or any urgent critical IT requirement. Provide 24/7 on‑call support (On rotation basis) for data centre operations. On‑Call & Overtime pay is applicable to meet the Business & IT needs of the client.

• Proven, hands‑on experience in a comparable cloud infrastructure role, involving the design, implementation, and support of IT infrastructure components in public cloud such as servers, networks, storage, and cloud platforms, with a strong track record of delivering reliable and scalable solutions in a fast‑paced environment.
• Should possess & demonstrate working knowledge on Client’s Business applications & IT portfolio, and should have understanding on Service Now ticketing tool.
• Strong expertise in Azure Dev Ops along with Terraform, Windows Server Environments and infrastructure administration.
• Proficiency with Azure AD, SSO/MFA, RBAC, and identity federation protocols (SAML, LDAP).
• Practical scripting experience (e.g., Power Shell).
• Working understanding of networking fundamentals (firewalls, subnets, routing).
• Strong problem‑solving, documentation, and communication skills.
• Drive documentation standards, create runbooks, and contribute to knowledge management for future scalability.
• Support disaster recovery planning, backup…