Information Technology Infrastructure Manager

Vivisol is currently seeking an IT Infrastructure Manager based in Crawley to oversee the implementation and management of our ICT solutions. Leading an in-house team, you will drive the delivery and reliability of our critical business systems.

We are offering a generous package, including; 33 days of annual leave (including Bank Holidays), private healthcare, a car allowance, and generous salary depending on experience. This position is primarily office-based (4 days per week in the office) with some travel expectations to our other sites across the country.

The standard working hours for this role are Monday to Friday, 9:00am to 5:00pm.

Main duties and responsibilities of the IT Infrastructure Manager:

• Leading and mentoring the IT Networks and Infrastructure team, driving daily operations and supporting individual career development.
• Designing, implementing, and managing IT infrastructure projects to ensure high system availability, security, and minimal downtime.
• Overseeing the routine maintenance and monitoring of all servers, PCs, and network hardware across the business.
• Ensuring strict information security compliance across ISO 27001, Cyber Essentials Plus, and the NHS Information Security Toolkit.
• Coordinating disaster recovery (DR) plans and responses for UK elements of the IT infrastructure alongside external providers.
• Managing 3rd-party vendor relationships and collaborating with internal teams to guarantee high-quality service delivery.
• Developing and controlling the network and infrastructure budget in close partnership with Finance. Partnering with senior management and key internal stakeholders to align IT infrastructure with wider corporate objectives.

Requirements &

Experience:

• Degree in an IT discipline or equivalent relevant industry experience.
• Proven leadership experience in an IT management role.
• Hands-on background in 3rd-level support, with deep experience in IT infrastructure design, implementation, and system architecture.
• Demonstrated project management success, specifically leading infrastructure and system development projects from inception to completion.
• Strong technical expertise in server and network troubleshooting, M365, Azure, Remote Desktop Services, Power Shell, and Active Directory management (DNS, DHCP, GPO).
• Experience with compliance standards, ideally working with ISO 27001, Cyber Essentials Plus, or NHS Information Security frameworks.

Technical Environment & Desirable Skills

• Hardware:
  Dell Servers, Cisco Catalyst switches, Cisco Meraki.
• Software & OS:
  Windows Server (2019–2025), Windows 10/11, Endpoint Configuration Manager, SQL, and Google Workspace.
• Certifications:
  
  ITIL or vendor certifications (Microsoft, Cisco, etc.) are highly desirable.

Who we are:

Vivisol holds the NHS contracts for the provision of Home Oxygen services in the UK. The company is currently responsible for the installation and management of therapy solutions to over 23,000 patients.

"Working Together to Improve Lives by Inspiring Excellence in Home Healthcare" is at the core of what we do  company focuses on continually improving its services, with the aim being to offer the NHS efficient, but sustainable, solutions.

Vivisol positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people. We foster an inclusive culture that offers all our employees a ‘Place to Grow’.

Please visit our website for a copy of our job applicant privacy notice at