Senior Team Leader

Warehouse Team Leader – Crawley, UK

Are you a natural leader who thrives in a fast‑paced environment? Do you enjoy motivating teams to deliver exceptional results? Are you passionate about driving operational excellence and exceeding customer expectations? Here at GXO, we are recruiting for a Warehouse Team Leader to join our team and ensure smooth, efficient operations while leading and developing a high‑performing team. Reporting to the Operations Manager, you’ll play a key role in managing day‑to‑day warehouse activities at our Thales contract in Crawley, ensuring KPIs are met, and fostering a culture of safety, quality, and continuous improvement.

This is a hands‑on leadership role where your ability to motivate, organise, and communicate will make a real impact.

This is a full‑time permanent position. You’ll be working Monday to Friday, covering the hours of 07:30‑16:00 Mon‑Thurs and 07:30‑12:30 Friday
. However, some flexibility is required, this is logistics after all!

We’re looking to offer a salary of up to £35,000 per annum
, depending on experience, and 25 days annual leave (plus bank holidays). A company sponsored pension scheme, life assurance and death in service.

• Lead and motivate a team of Multi‑Task Operatives (MTOs) to achieve and exceed performance objectives
• Manage resources effectively to meet KPIs for quality, service, and attendance
• Monitor and report on team performance, identifying areas for improvement
• Ensure compliance with Health & Safety policies and conduct regular safety talks
• Support operational processes across goods in, packing, kitting, goods out, loading, and unloading

• Proven experience in a warehouse or logistics leadership role
• Strong communication and team management skills with a proactive, can‑do attitude
• Ability to work flexibly and adapt to changing priorities
• Good IT skills, including Microsoft Office, and familiarity with warehouse systems
• Knowledge of continuous improvement techniques such as Lean or Six Sigma is desirable