CA Pharmacy Manager

Overview

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and over 300,000 purpose‑driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate.

We do it all with heart, each and every day.

At CVS Health, we help patients navigate the health care system by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, Pharmacy Managers cultivate a culture of excellence, acting as role models who demonstrate genuine care and set the bar for their pharmacy teams.

As a Pharmacy Manager you will lead and develop a team that promotes best practices, drives change, and addresses performance opportunities. You will ensure safe dispensing, compassionate counseling, compliance with regulations, and support program awareness and inventory management.

• Living our purpose by managing and improving patient health through safe dispensing, counseling, and immunizing practices.
• Overseeing the pharmacy team during bench shifts, coaching to strengthen pharmacy performance measures.
• Supporting accurate prescription fulfillment following workflow procedures and safety guardrails.
• Contributing to positive patient experiences through empathy and collaborative care.
• Offering and delivering immunizations, and supporting technicians’ training in immunization.
• Managing inventory, protecting cold chain products, and coaching on best practices.
• Conducting onboarding for technicians and pharmacists, ensuring timely completion of training and licensure.
• Ensuring pharmacy operations comply with state Board of Pharmacy regulations and escalating concerns to Rx DL.
• Partnering with the Store Manager on a talent pipeline of cross‑trained colleagues and ensuring training for licensure.
• Overseeing Staff Pharmacists and District Support Pharmacists, managing performance, delivering reviews, and closing gaps.
• Remaining flexible for scheduling, writing or delegating the pharmacy schedule.
• Reviewing business reports for insights and developing action plans to close gaps.
• Building a culture of safety, empowerment, and inclusion; opening the door for feedback and taking action.
• Maintaining clinical and technical skills, seeking training and CME opportunities.
• Supporting access to care through pharmacist‑delivered clinical services such as testing and prescribing where permitted.
• Complying with federal and state laws, professional standards, and CVS Health policies, including controlled substance dispensing and record‑keeping.

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated time frames.
• Attention and Focus
  • Concentration over time, rapid task pivoting, and prescription accuracy.
• Customer Service and Team Orientation
  • Friendly assistance, observing patient reactions, and responding appropriately.
• Communication Skills
  • Verbal and written communication with patients and colleagues.
  • Active listening, understanding, questioning, and appropriate interrupting.
• Mathematical Reasoning
  • Calculating total tablets, days supply, and bottle quantities.
• Problem Resolution
  • Identifying challenging interactions and selecting best courses of action.
• Physical Demands
  • Mobility, standing, lifting up to 20 lbs., repetitive finger work, and smart computer use.
• Team Management & Leadership
  • Leading by example, delegating, empowering, motivating, coaching, and performance management.
• Additional tasks as directed by supervisor or manager.

• Completion of the CVS Pharmacy Manager Emerging Leader (PM‑EL) program.
• 3–5 years of related…