Front Desk Coordinator

As a Front Desk Coordinator, you will play a vital role in our practice by managing the front desk operations and providing excellent service to our patients. You will be responsible for creating a welcoming environment and ensuring that all administrative tasks are handled efficiently.

In our practice, every role matters. We value, teamwork, adaptability, and an ownership mindset. Cross- training is essential ensure seamless and consistent patient experience.

We are committed to building a long-term team and believe that those who invest in the success of the practice should share in its growth.

• Greet patients and visitors warmly, providing a friendly and professional first impression.
• Manage appointment scheduling and confirm patient visits to optimize office flow.
• Answer phone calls promptly, addressing inquiries and directing calls as needed.
• Maintain accurate patient records and ensure confidentiality in accordance with regulations.
• Process patient intake forms and assist with insurance verification.
• Collaborate with medical staff to ensure seamless communication and patient care.
• Handle billing inquiries and process payments efficiently.
• Support the administrative team with various tasks as needed to ensure smooth operations.

• Proven experience in a front desk or customer service role, preferably in a healthcare setting.
• Strong communication skills, both verbal and written, with a focus on patient interaction.
• Ability to multitask and manage time effectively in a busy environment.
• Proficiency in using office software and scheduling systems.
• Attention to detail and strong organizational skills.

• Experience with medical billing and coding.

This can be a full-time/part-time or a PRN position with opportunities for growth within our organization. We welcome applicants from diverse backgrounds and experiences to join our team.