Communications Operator - Dispatch

Position: COMMUNICATIONS OPERATOR - DISPATCH
Job Summary
This is general public safety work involving the responsibility of answering routine and emergency police/fire calls and for associated dispatching necessary police/fire personnel and equipment resources.

Job Responsibilities

• Receives and records all incoming calls and dispatches police/fire department vehicles and personnel as required.
• Monitors police/fire vehicles as to time and locations.
• Receives and relays messages, types forms and post general information sheet items.
• Makes periodic test reading of communications circuits.
• Maintains all FCIC and NCIC training requirements and records.
• Performs other related duties as directed
• Any one position may not include all of the duties listed, nor do the examples cover all the duties in which may be assigned.

Knowledge,Skillsand Abilities

• Possessthoroughknowledgeofdispatchingprinciples and procedures.
• Considerableknowledgeof Cityboundaries,public facilities, and fire districts
• Abilitytocommunicateclearlyandconciselybothorally and in writing.
• Possess a Florida Operator license.

EDUCATION (OR EQUIVALENT):

• High School Diploma or Florida approved GED
• Required Certification – 911 Safety Telecommunicator Certification within one year of hire.

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