Hotel Front Desk Attendant

Overview

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift.
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions.
• Take reservations over the telephone, through emails and in person, including groups.

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Proven customer service experience with a strong guest-focused mentality.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Availability to work flexible schedules, including weekends and holidays.

Compensation: $14 - $15 hourly