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General Manager

Job in Crestview, Okaloosa County, Florida, 32536, USA
Listing for: Trulieve
Full Time position
Listed on 2026-10-24
Job specializations:
  • Management
    Operations Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on
TIME's America's Best Companies 2026 List
, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

To learn more about Trulieve and our mission, please visit

ROLE SUMMARY

The General Manager  willbe responsible for leadership and supervision of store personnel, inventory tracking and management, achieving key performancemetricsand ensuringtheefficientdailyoperations of the store.

This roleis responsible forensuringregulatory compliance while deliveringexceptionalcustomer experience.

KEYDUTIESANDRESPONSIBILITIES
  • Plan and implement strategies to drive service standards and positive sales results
  • Maintain brand standards in visual merchandising
  • Ensure consistent regulatory compliance with all state specific regulations
  • Review, communicate and ensure compliance withall company SOPsand assure that any changes are communicated to employees
  • Evaluateemployeeperformanceandidentifyhiringandtrainingneeds
  • Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
  • Monitorandmaintainstoreinventory
  • Responsible for handling and resolving patient issues and escalations
  • Maintain professional working relationships with business partners
  • Schedule effectively withinlaborbudget to meet the needs of the business
  • Maintainstrictconfidentialityandcompliance
  • Perform other tasks that have been assigned by management
SKILLSANDQUALIFICATIONS
  • Bachelor’sdegreepreferred,fouryearsrelatedexperienceand/or training orequivalentcombinationofeducationandexperience
  • Priormanagementexperience,preferably inretailand/orcustomerserviceareais aplus
  • Musthavepriorcashhandlingexperience
  • Mustpossesstheabilitytotrain,developandevaluateateam of40+employees
  • Strong interpersonal skillsand professionalism to communicate with all levels of management and staff; abilityto upholda strictlevelof confidentiality and discretion
  • Able to communicate in conversational Englishtowork effectively with customers and team members,operateelectronicequipment(computer,scanner, printer,etc.),comprehendsafetyprocedures,andutilizetelecommunicationdevices
  • Provenabilitytoanalyzedataanddrawappropriateconclusionstoinformpolicies and procedures
  • Abilitytointeract with customers and team members respectfully and politely
ADDITIONALMINIMUMQUALIFICATIONS
  • Mustpossessavaliddriver’slicenseand passaMVRbackground check (delivery locations only)
  • Mustbeabletopassalevel1andlevel2backgroundcheck
  • Mustbeatleast
    21yearsof age
  • Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
  • Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude
PHYSICALREQUIREMENTs

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, includingtightspaces

Accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operate computing devices

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs.; ascend/descend stool/ladder/steps; position self and/orobjects at floor level (e.g., crouch, stoop,…

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