Truss Sales Specialist

A Townsend Building Supply (a division of Carter Lumber) Truss Sales Specialist is responsible for driving revenue by providing expert guidance, accurate quotes, and excellent service to builders, contractors, and framers. This role combines technical knowledge of trusses with strong sales and customer relationship skills to grow business, manage opportunities, and ensure customer satisfaction from quote to delivery. A strong belief in the mission and goals of Carter Lumber is essential for success in this position.

• Experience in sales of construction materials, preferably truss or engineered wood products
• Strong technical knowledge of trusses and the ability to read and interpret blueprints.
• Excellent communication, negotiation, and customer service skills.
• Proven ability to generate new business and grow existing accounts.
• Proficiency with Microsoft Office; familiarity with truss design software (e.g., MiTek, Alpine) a plus.
• Highly organized with strong follow-up and time-management skills.
• Track and report on key performance metrics including quote-to-close ratio, sales revenue, customer satisfaction, repeat business, lead follow-up timeliness, and market share growth.

• Serve as the primary sales contact for truss-related products and services.
• Review project plans and specifications to provide accurate and competitive quotes for roof and floor trusses.
• Identify sales opportunities and upsell additional products or services to maximize revenue.
• Build and maintain strong relationships with builders, framers, and contractors.
• Follow up on pending quotes, ensuring timely responses and maintaining a high quote-to-close ratio.
• Collaborate with the truss design and production teams to ensure customer expectations are met and projects are delivered on time.
• Provide technical advice and support to customers to help close sales and resolve issues.
• Maintain a strong understanding of industry trends, competitor offerings, and pricing.
• Track sales performance and report results to management regularly.

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!