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K Service Coordinator

Job in Crestview, Okaloosa County, Florida, 32536, USA
Listing for: Rameyestep
Full Time position
Listed on 2026-01-01
Job specializations:
  • Social Work
    Family Advocacy & Support Services
  • Healthcare
    Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 48500 USD Yearly USD 48500.00 YEAR
Job Description & How to Apply Below
Position: KSTEP Service Coordinator

This position provides case management services for up to 9 families as part of the Kentucky
- Strengthening Ties and Empowering Parents (KSTEP) Program. This is an intense in‑home model with contract requirements. Services will include conducting assessments, implementing evidence‑based treatment model(s) in identifying, utilizing, and maintaining safety in the clients' homes, assisting with referrals to treatment and other needed resources, and providing direct therapeutic support services for up to 8 months per family. The Case Coordinator is also responsible for data collection, reporting at least weekly to the DCBS worker, and coordinating necessary meetings and appointments for their caseload.

Responsibilities
  • Maintains a caseload of no more than 9 families.
  • Enters case notes to Credible in a timely manner, documenting all interactions and concisely summarizing those interactions.
  • Maintains responsibility for entering accurate, up‑to‑date information in the KSTEP database.
  • Meets all time frames and contractual requirements for case contacts with parents, children, outside providers, and DCBS workers.
  • Provides a weekly summary of all case activities to DCBS workers.
  • Completes training and consistently utilizes required modalities to fidelity, including NCFAS, Motivational Interviewing, CARES, and Solution‑Based Casework, in their work with families.
  • Schedules and attends all family team meetings (FTMs) and is prepared to offer suggestions concerning progress, needs, barriers, and recommendations.
  • Ensures timely Action Plans and Treatment Plans are completed and are the driving focus of safety and substance abuse treatment approach for the family to return to the appropriate level of functioning.
  • Ensures sharing of information is completed according to all confidentiality requirements.
  • Participates in an on‑call schedule.
  • Aids in solving practical problems that contribute to family stress through assisting in access to resources according to the family SBC Action Plans.
  • Ensures appropriate discharge planning and aftercare provisions are in place before discharge from the KSTEP program.
  • Monitors the family's progress on individual and family goals and facilitates all referrals to outside providers as needed and requested.
  • Participates in networking activities (e.g., networking with community stakeholders, public speaking, and other pertinent activities) and community work groups.
  • Performs other duties as assigned.
Qualifications
  • Bachelor’s Degree in a human services field (social work, counseling, psychology, etc.) from an accredited school is required.
  • Experience working with multi‑problem families and familiarity with crisis interventions, developing behaviorally specific goals, and the ability to teach necessary skills.

This position will serve clients in the following Kentucky counties:
Boone, Campbell, Carroll, Gallatin, Grant, Kenton, Owen, Pendleton, and surrounding areas. This position also has the potential to serve Scott, Harrison, Bourbon, and Nicholas counties.

Benefits
  • 401(k) with immediate vesting
  • 401(k) matching ($1 for $1 up to 6%)
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Dental Insurance
  • Life insurance
  • Paid time off
  • Employee Assistance Program
  • Professional Development assistance
  • Mileage Reimbursement
  • Cell Phone Allowance

The starting salary is $48,500, with the potential for negotiation based on experience.

Schedule
  • Typically, Monday to Friday dayshift, evenings, weekends, or holidays may be required based on the client's needs.
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