Receptionist, Administrative​/Clerical

Receptionist – H&R Block

Join H&R Block as a seasonal Receptionist and help clients navigate their financial needs in a fast‑paced environment.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement through our long‑term strategy, Block Next, focusing on innovation, client experience, and sustainable growth.

You will greet clients, answer phone calls, match clients with the right tax professional, and schedule appointments. You will ensure all client needs are met during in‑person, phone, or virtual service, maintain office cleanliness and organization, and perform other duties as assigned. “Helping others is what we do best,” so you will see the impact of your work firsthand and build stronger client relationships each year.

• High school diploma or equivalent
• Ability to work a flexible schedule and in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service, both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan

We remain committed to building a connected culture where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who support each other’s growth.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location: Lincoln, NE Salary: $45,000.00 – $60,000.00