Veterinary Practice Manager

Company Description

Crete Veterinary Clinic is a well-established (40 years), progressive, fast paced mixed animal practice located in Crete Nebraska. We currently see 60% large animal and 40% small animal in the clinic. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, In-House Diagnostics, Digital full body radiology, Ultrasonography, Grooming, Vacation Boarding serving the larger region.

The large animal practice consists of beef feedlot, mixed cow/calf, with some swine, small ruminant, and equine work. Our cow calf work includes pregnancy checking, ultrasound work, bull fertility exams, calving season work and vaccination programs. The small animal practice includes examinations, dentals, and basic surgeries. Currently we have a small efficient support staff including a practice manager (also a Vet Tech), and a second technician that focuses on the small animal services and a part-time groomer.

Crete Veterinary Clinic is located in Crete, Nebraska. The proximity to Lincoln allows for easy commute to shopping, entertainment while still enjoying a rural setting. Crete and Lincoln public schools are well regarded, making it an ideal area to raise a family! Popular activities in the area include hiking, boating, fishing with many trails and parks located in the area. Crete Nebraska is a wonderful place to enjoy a healthy and active work-life balance.

To learn more about us .

We’re looking for a courteous and efficient veterinary practice manager to coordinate and manage all office administration procedures. The veterinary practice manager’s responsibilities include ordering, inventory management, coordinating schedules, resolving conflicts among office staff members, training of staff members, and all other aspects which keeps the practice operating efficiently. You should also be able to answer pet owners' questions regarding clinic policies, appointment availabilities, and treatment costs.

To be successful as a veterinary practice manager, you should be patient, detail-oriented, and adept imately, an outstanding veterinary practice manager should be able to communicate effectively with pet owners and veterinary staff members as well as demonstrate exceptional management, organizational, and customer service skills.

• Make informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes affecting the receptionists.
• Direct on-the-job training to develop employee skills, advise employees of performance requirements and their progress in meeting those requirements, discuss corrective measures to improve performance and prepare appraisals.
• Recruit/Hire/Onboard appropriate staff members that fit within the culture and the needs of the hospital. Terminate staff members that do not follow the guidelines, policies, and protocols. This includes handling job descriptions and assisting with setting salaries.
• Market your hospital to prospective customers and the veterinary community by identifying and attending relevant local and regional events.
• Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Knowledge of hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent record of patient information.
• Knowledge of spelling and meaning of commonly used veterinary terminology (e.g., terms of anatomy, physiology, diseases, tests, etc.) to accurately enter specific information into patient records.
• Requires skill in obtaining information from owners to complete records, in giving instructions for scheduling…