Procurement Manager

Job Title

Procurement Manager

This role leads and manages the strategic sourcing, contract administration, vendor relationship management, and operations for procurement activities across the portfolio of sites on a Client account. This position is highly visible to internal & external stakeholders and will be client-facing.

• Driven:
  We celebrate determination in pursuit of excellence.
• Resilient:
  We navigate uncertainty with courage and adapt to deliver impactful outcomes.
• Inclusive:
  We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
• Visionary:
  Our continuous quest for improvement is guided by our desire to design a better future.
• Entrepreneurial:
  We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

• Develop and manage all aspects of the Procurement relationship with Client, Account Management Team, vendors, C&W Corporate, and other key stakeholders.
• Effectively collaborate and partner with the Facilities team to complete projects and initiatives.
• Develop, maintain, and implement a strategic sourcing roadmap and related category sourcing strategies to realize identified value creation opportunities.
• Facilitate supplier audits, QBRs, and other vendor relationship management activities.
• Manage applicable governance processes and initiatives to ensure the achievement of all goals, metrics, and KPIs.
• Analyze account-wide spend, benchmarks, vendors, operations, and processes to consistently identify value creation opportunities; identify cost‑saving opportunities and optimize procurement strategies.
• Develop and facilitate eRFPs of varying complexity, analyze responses, negotiate, and use other techniques as required to obtain the expected results.
• Ensure appropriate contractual records retention plans are in place on the account.
• Interpret basic contract terms & conditions and advise management regarding contractual rights / risks, COI escalations, obligations, effective use of legal resources, and other contractual matters.
• Manage the development, installation, and maintenance of tracking & reporting mechanisms that provide actionable insights.
• Maintain organized records to ensure any implemented system of checks and balances is being continually met for contracts and additional compliance items.
• Employ C&W best practices, policies, processes, tools, and templates to include both C&W corporate and Client account specifications, as well as engaging with Category Managers and preferred suppliers in the execution of procurement responsibilities.
• Participate at an appropriate level & frequency in all meetings and exhibit client presentation delivery expertise.
• Resolve issues from the client with respect to supplier performance and quality.
• Generate and distribute all necessary and requested reports.
• Maintain good business practices.
• Manage all aspects of personnel and roles with a direct reporting relationship if applicable.
• Perform other miscellaneous related duties as assigned.

• Bachelor’s degree is required. MBA or related Master’s Degree preferred.
• 7+ years’ experience in procurement in facility services categories, ideally in a multi‑site, national retail services environment; banking industry preferred.
• Demonstrated experience in leading and executing multiple strategic sourcing initiatives simultaneously.
• Experience using procurement technology such as e‑RFPs, reverse auctions, e‑catalogs, and contract management systems.
• Experience in developing category management strategies, ideally in facility service categories.
• Must possess both the ability to prepare / negotiate agreements & amendments and the ability to interpret to clients the specifics of contracts.
• Must possess analytical and quantitative skills to analyze and interpret information, data, and related documentation.
• Ability to effectively work cross‑functionally across departments.
• Ability to communicate effectively with all levels of management.
• Self‑motivated and work independently to find solutions.

This job…