HR Assistant - St. Louis, MO
Job in
Creve Coeur, St. Louis County, Missouri, USA
Listing for:
Aerotek
Full Time
position
Listed on 2026-01-02
Job specializations:
-
HR/Recruitment
-
Administrative/Clerical
Data Entry
Salary/Wage Range or Industry Benchmark: 20.19 USD Hourly
USD
20.19
HOUR
Job Description & How to Apply Below
Overview
HR/Field Operations Assistant
Compensation: $20.19 per hour + monthly bonus potential up to $333
Hours:
Monday – Friday, 8:00am to 5:00pm
Job Summary
The HR/Operations Assistant is responsible for ensuring our customers – including but not limited to contract employees, clients, program offices, and alternative delivery teams – receive superior support from offer accepted through start and management of all onboarding responsibilities. This is a customer-facing role that will support customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.
Key Responsibilities
Client Onboarding
Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.Contractor Onboarding
Provide world-class customer service in every interaction to ensure a quality candidate experience.Document all candidate/contractor touchpoints and communicate updates in a timely manner.Coordinate contractor orientations, I-9s, and other onboarding requirements within the local field office.Emphasize usage of Direct Deposit or electronic deposit and Cash Pay to all contractors and clients.Enter and manage background, drug testing, and medical screening process for contractors.Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).Manage the HR folder process to ensure onboarding paperwork is completed in a timely manner.Lifecycle Management
Serve as contact for contractor questions, and facilitate communication to the center to resolve payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution.Partner with the center to update contractor records for address updates, direct deposit changes, etc.Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution.Operational Support Activities
Provide outstanding front office customer service (telephone and reception area).Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc.Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.In partnership with FOS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.).
Competencies
Excellent written/oral communication and interpersonal skills.Strong decision-making ability.Ability to tackle complex issues and develop innovative, practical solutions.Action and detail-oriented; able to prioritize while handling multiple tasks.Excellent time management and focus on deadlines and goals.Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations.
Qualifications
2 + years’ experience in a customer service-related position.Associates degree or two years of applicable experience in customer service.BA/BS degree in Human Resources, Business, and Accounting preferred.#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
