Financial Operations Assistant

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

The Financial Operations Assistant will report to the Financial Operations Manageron a day-to-day basis and will be responsible for day-to-day billing of their allocated cycles and ensuring they are completed on time.

The Financial Operations Assistant will work closely with various departments, such as finance, accounting, and customer service, to assist the Financial Operations Managerto streamline billing procedures and resolve billing issues.

The Financial Operations function, of the Radius Group is expected to continue through a period of strong growth, both organically, and through acquisition, so it is expected that this role may also evolve in line with the company growth.

Key Role Responsibilities

Billing Process Duties:

• Completion of all allocated monthly billing cycles.
• Responsibility of cycle billing dashboard, ensuring all new orders are added, amended or ceased.
• Ensuring all products ordered are added to the billing platform.
• Preparation of month end cycle bill pack.
• Ensure invoices are raised and securely distributed to customers in accordance with the team billing calendar, develop and implement efficient billing processes and procedures to ensure accuracy and timeliness.
• Work, where required, on ad-hoc projects ensuring the quality of data within billing systems and improved ways of working through automation monitor and review billing activities to identify any errors, discrepancies, or issues and take appropriate corrective actions.
• Maintain a thorough understanding of the organisation's billing systems, software, and related tools.
• Demonstrate a continuous improvement mindset by identifying and delivering enhancements to the billing process / systems.
• Other ad hoc duties / improvement projects as requested by the Senior Billing manager.
• Process improvement, reduction of manual and duplicated processes.

Customer Service and Communication:

• Collaborate with customer service teams to address billing inquiries and disputes.
• Foster strong relationships with internal departments, external vendors to facilitate effective billing processes.

• Be able to successfully multitask and prioritise work and adapt to changing environments
• Keen eye for detail and problem-solving skills
• Strong Excel skills (training will be provided where necessary)
• Self-motivated and self-disciplined to achieve targets
• Professionalism with respect to conduct around peers and colleagues at all times
• Will require good judgement and decision-making skills
• Strong commitment to providing the very best customer service
• Positive attitude and enthusiasm towards work
• Excellent communication skills, both written and orally
• Good team worker
• Ability to identify and implement system and process improvements to increase the efficiency of the department
• Previous financial…