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CRM System Customer Success Mgr./ CSM Customer Service Rep

Customer Retention Specialist — Data-Driven CRM Insights

Job in Crewe, Cheshire, CH3, England, UK
Listing for: Radius
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global business services company in Crewe is hiring a Customer Retention Specialist to analyze data and address customer cancellations. The role involves working directly with partners to gather insights and develop retention strategies aligned with business objectives. Key skills required include outstanding customer service expertise, CRM knowledge, and effective communication abilities. The company offers competitive rewards and opportunities for career growth within a supportive environment.
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