Customer Service​/Export Administrator

Customer Service Export Administrator

We are currently recruiting for a Customer Service Export Administrator to join a busy and friendly logistics team. This is a fantastic opportunity for someone who enjoys administrative work, has strong attention to detail, and thrives in a fast‑paced customer‑focused environment.

Working within the export and logistics function, you will play a key role in ensuring customer orders and documentation are processed accurately and efficiently, while providing excellent customer service support.

Shift pattern: 4 on / 4 off, 6am – 6pm.

• Scanning export and shipping documents
• Accurate data entry and system updates
• Handling and maintaining customer information
• Responding to customer enquiries via email and phone
• Liaising with internal departments and logistics partners to support export processes
• Monitoring shipment progress and updating customers where required
• General administrative support to the wider team
• Assisting with daily operational tasks to ensure smooth workflow

• Computer literate and confident using Microsoft Office and internal data systems
• Strong attention to detail and high level of accuracy
• Good communication and organisational skills
• Customer‑focused with a professional telephone manner
• Ability to work effectively as part of a team
• Previous experience in administration, customer service, or logistics is desirable but not essential

Hourly rate of pay: £12.21ph

Stable 4 on / 4 off shift pattern (days only, 6am–6pm)

Location:

Crewe

Immediate start available