Medical Receptionist

Crewe, United Kingdom | Posted on 02/02/2026

We an award winning private ultrasound and blood testing clinic, offering ultrasound appointments for pregnant women from as early as 5 weeks. As a family run business, we pride ourselves on delivering first class customer service in a calm, safe, caring and conscientious environment.

Join our dedicated team as a Medical Receptionist in Crewe, whereyou will play a crucial role in ensuring the smooth operation of our healthcare facility. This position is vital for maintaining an efficient and welcoming environment for patients and staff alike. Asthe first point of contact, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting infection control protocols. Your contribution will be essential in enhancing patient experiences and supporting the overall functionality of our healthcare services.

• Greet and assist patients and visitors with a friendly and professional demeanour.
• Manage appointment scheduling and patient check-in/check-out processes.
• Handle phone inquiries, directing calls to appropriatedepartments as necessary.
• Maintain accurate patient records and ensure confidentiality.
• Assist with administrative tasks such as filing, data entry,and document management.
• Support infection control measures by maintaining cleanliness and hygiene standards in the reception area.
• Collaborate with healthcare staff to ensure efficient patient flow and service delivery.

Requirements:

• 1-3 years of experience in a similar role within the healthcare industry.
• Strong customer service skills with the ability to communicate effectively in English.
• Basic proficiency in Maths for handling administrative tasks.
• Knowledge of cleaning and infection control practices.
• Excellent organisational and administrative skills.
• Ability to work independently and as part of a team in afast-paced environment.
• High level of professionalism and attention to detail.

Mandatory training and on the job training provided as part of our onboarding process.

Although a temporary role, as an employee you will be entitled to all benefits available:

• Optional company pension scheme
• Free staff parking
• Staff discount on services
• Friends & Family discounts on services
• Employee discounts in online and high street stores
• Full mandatory training (35+ training courses with certificate and CPD points)
• On the job training and support
• Additional training and personal development available