Care Co​/Care Assessor

Within your Care Coordinator /Care Assessor role, you will be working closely with the Registered Manager, you will be responsible for effectively scheduling and coordinating all care visits and will often be the first point of contact for our carers, clients, and other health care professionals.

ensure continuity of care while actively promoting the services that the business offers, through face to face and telephone communication, including arranging and completing care reviews, conducting new care assessments, developing person-centred care plans, and providing guidance and care support to our care team. You will also handle general office administration tasks and participate in on-call management on a rota basis.

Develop and maintain effective working relationships with clients, the office team and the wider management team

Arrange and complete reviews of individual care needs

Ensure new care assessments are completed timeously

Complete, update and maintain records of care on our digital care record system

Manage the activities of a workforce ensuring that the needs of clients are met

Providing a crucial link between the client, the care teams and any other parties involved

Upholding the good reputation of our client, as a quality provider of care services

On-call management on a rota basis.

Be able to deliver care as part of the emergency on-call team, should the situation occur

Work closely with all the other members of the branch Operations team and across the organisation as needed

Liaise with our complex care nursing team to deliver client-specific complex training and competencies and coordinate joint assessments with the nursing and branch teams

What you need for this role……

Must drive and have access to your own vehicle as this role will involve travel to meet the business needs

NVQ 3 in Health and Social care or above

Self-motivation and a passion for being the “Best.”

Experience of working as a carer delivering regulated personal care and support, ideally in the community/ home care with complex care experiences

experience in working in a fast-paced environment within volume coordination and possess excellent organisational and communication skills and be highly motivated to ensure maximum time efficiency.

Highly independent and organised

Excellent IT skills, including full proficiency in IT packages such as Excel/Word, etc.

You have an empathetic and a caring nature

You are a people person with good communication skills