Implementation Project Manager

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Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.



Job Description

The role of Implementation project manager is really important to us. You will be responsible for building and sustaining a first-class relationship with all customers whilst arranging the engineer visits for the telematics order requests as well as managing customer expectations, quoting realistic time frames to complete tasks, in line with workload.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.

Your Responsibilities Day To Day Will Be…

• Work on a large volume of challenging projects with private and public sector-based clients you will have day to day responsibility for associated project management implementation and administration
• Create and deliver project work plans and revise as appropriate to meet changing needs and requirements
• Liaise with internal and external teams to implement installation plan(s) and manage installers to deliver in line with SLAs agreed
• Produce project tracking documents
• Ensure project documents are complete, current, and appropriately stored
• Day to day project management, handling and resolving any queries arising
• System setup and reporting in line with customer requirements
• Work closely with relevant stake holders to ensure effective and efficient Implementation of the project(s)
• Prioritise, manage and report on the project, working with key stakeholders
• Identify resources and assign responsibilities
• Ensure that you uphold, and work in accordance with Radius Information Security policies and procedures

• Strong attention to detail and the ability to manage multiple clients at any one time
• Excellent knowledge of Excel
• Strong communication skills, with the ability to manage time effectively
• Problem solving skills with focus on quality and the onboarding customer service delivery.
• Excellent communication skills, with the ability to communicate proficiently both written and verbal
• Able to adapt and succeed in a fast paced, changing environment.
• The ability to manage time and work comfortably under pressure, to complete required tasks to required deadlines.
• Ability to work effectively as part of a team to meet both client and business needs.
• Experience in the use of Microsoft Office
  - Teams, Word, Excel etc.

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.