Customer Team Leader

Overview

Customer Team Leader role located at Hunts Banks Business Park Crewe Road, Wistaston, Crewe, CW2 6QT
. Pay: £14.48 per hour.

Contract:

16-20 hours per week plus regular overtime, permanent part-time contract. Working pattern includes varied shifts (early mornings, afternoons, late evenings) with at least 1 weekend shift; details to be discussed at interview.

30% colleague discount in store. Apply easily from your mobile by completing assessments—no CV needed. You must be aged 18+ to authorise age-related sales. Join us to take the next step toward managing your own store.

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

We are committed to accessibility and ask for the minimum criteria. To thrive here, you should have:

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

At Co-op, we’re owned by our members. When you join us, you’re not just taking a job—you’re joining a movement. We put people and communities first and are powered by purpose. You’ll also receive:

• Full training and career development resources
• 30% discount on Co-op products in store
• Flexible access to your pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro-rata, including bank holidays)
• 24/7 GP access and colleague support programme
• Cycle to work scheme
• Market-leading policies to support life’s big moments

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to a workplace where colleagues belong, supported by inclusive policies. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria. If you need adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at  and our inclusion commitments at

As part of the application process for this job, you’ll need to complete two online assessments. It will take 15–20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.