Retail Support Centre - Merchandising

Are you a commercially driven Merchandiser who loves turning data into decisions? At Ryman, we're looking for someone who can maximise sales, optimise stock, and influence commercial decisions that make a real impact across our stores and online.

Working closely with our Buying team, you'll take ownership of forecasting, promotional planning, stock management and critical path delivery, ensuring the right products are in the right place at the right time.

• Drive sales, profit and stock performance across your categories.
• Own forecasting, WSSI and intake planning to maximise availability and cash flow.
• Analyse sales trends and customer insights to identify commercial opportunities.
• Partner with Buyers to influence range reviews, pricing and promotions.
• Lead promotional planning and support new product launches.
• Manage stock exit strategies and profitability.
• Build strong relationships across Buying, Logistics and Space Planning.
• Coach and support junior team members.

• Previous retail merchandising experience with a strong commercial mindset.
• Excellent analytical and Excel skills.
• Experience managing WSSI, forecasting and stock planning.
• Strong communication and stakeholder management skills.
  
  A proactive, customer-focused approach.
• The ability to thrive in a fast-paced retail environment.

Experience with in stationery, FMCG or general merchandise is advantageous.

• Competitive salary with the opportunity to earn company bonus, company pension (with enhancement options), and a referral scheme.
• Generous holiday allowance plus an extra wellbeing day to recharge.
• Tailored training, structured career progression, and funded apprenticeship programmes.
• Exclusive discounts across all group brands (Ryman, Robert Dyas, Boux Avenue), Cycle2
  
  Work scheme, and access to mental health first aiders and wellness support.
• A collaborative team with recognition awards and regular social events.

With over 130 years of heritage, Ryman is the UK's go-to destination for stationery, office supplies, and tech. Operating over 200 stores alongside a thriving digital presence, we are proud to be part of the Theo Paphitis Retail Group (including Robert Dyas, Boux Avenue, and London Graphic Centre).

We are a resilient, innovative, and customer-first business. We believe in equipping our people with the tools they need to grow, thrive, and succeed.

Ryman is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment where everyone can be themselves at work.