Transport Administrator

An exciting new Traffic Clerk opportunity at DX All About You You will be friendly, hard‑working and love the buzz of getting things done.

We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us:

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life.

DX Freight provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑liveried vehicles.

Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success.

We are passionate about your progression and strive to develop and promote from within whenever we can.

The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur.

The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.

• Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
• Support the on the road management of the traffic operation through communication and guidance
• Ensure all required administrative tasks are completed in line with company requirements
• Deal with customer/driver enquiries in a polite and effective manner
• Ensure service level targets and KPI’s are achieved by maximising fleet utilisation
• Be IT literate, with a high competence in Excel
• Deal with and escalating service complaints to ensure effective resolution for the customer and protect the company image and brand
• Have knowledge of warehousing operations

It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.

• Competitive rates of pay
• Holidays: 20 days, increasing with length of service; bank holidays included
• Long service recognition scheme
• Enhanced maternity & paternity
• Company pension scheme
• Life assurance
• Employee assistance programme, including 24/7 virtual GP
• DX discounts portal
• Excellent opportunities for career progression and more

We look forward to hearing from you.