Receptionist, Hospitality ​/ Hotel ​/ Catering

Join to apply for the Receptionist role at Crieff Hydro Hotel and Resort
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We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We are committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Crieff Hydro Hotel is in the centre of Scotland, set in a 900 acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self‑catering lodges, six restaurants and over 60 onsite activities – there really is something for everyone!

A friendly welcome at reception sets the tone for a great stay at Crieff Hydro. You’ll deal with guest check‑ins, resolve any issues, and be able to upsell the resort and all the exciting activities we have to offer.

• Previous customer service experience and a caring, helpful attitude.
• Good systems savvy; experience with Maestro or a similar booking system is an advantage.
• Ability to work varied shift patterns, from 8 am to 10 pm. This is a full‑time (40 hours per week), permanent position with live‑in accommodation available.

• Up to £12.21 per hour.
• Live‑in accommodation – on‑site, affordable housing with bills included (availability and rates can be discussed at interview).
• Free meals on shift.
• Exclusive discounts – 30 % off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team‑rate hotel stays – discounted stays at all of our hotels from just £30 per night.
• Refer a friend bonus – earn up to £250‑£500 for each successful team member or manager you recommend.
• Guest mention rewards – earn £5 each time a guest gives you a positive shout‑out in a review.
• A friendly and supportive team – work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Career progression – plenty of opportunities to grow across our seven hotels and multiple departments.
• Well‑being support – 24/7 confidential support via the Health Assured Employee Assistance Programme.
• Team events and annual staff party.

Please note:

this opportunity does not qualify for sponsorship. To be considered for this role you must have the right to work in the UK.

Entry level

Full‑time

Administrative

Hospitality