Retail Assistant

Retail store assistant (with keyholder responsibility)

£12.71 per hour plus benefits

Reports to:

Shop manager

Department:
Trading

Contract:

Fixed term contract until 26th September 2026

Hours:

5 – Sundays only

Location:

Crieff Shop

Closing date: 31st May 2026 23:55

• Overseeing the running of the shop on a Sunday, including keyholder responsibilities and supporting a diverse team of volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Developing and proposing creative ideas to generate new income.
• Using customer‑service skills to ensure customers and supporters feel welcome and valued.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.
• Performing varied manual handling and physical activity as part of daily duties.

• Working knowledge of what makes great customer service.
• Experience working in a lively, vibrant environment.
• Adaptability to changing situations, working independently and as part of a team.
• Commercial awareness.
• Ability to create relationships and communicate well.
• Flexibility to cover store needs on a rota basis while maintaining work‑life balance.

We provide a generous benefits package, career and personal development opportunities, high‑quality tools, policies and processes to help you do your job well. Benefits include a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership, and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We are an equal opportunity employer and are committed to diversity and inclusion.