HTB Operations Coordinator

HTB Operations Coordinator

Apply for the HTB Operations Coordinator role at Alpha International.

West Hartford, CT • $50,000.00–$65,000.00

The key purpose of this role is to provide operational support to ensure HTB ministry projects, services, and events run smoothly. Working closely with HTB Operations Managers and ministry teams, this role helps plan and coordinate the operational, administrative and logistical tasks needed to provide excellent and collaborative operational support to HTB Ministries.

• Plan, coordinate and deliver the logistical and operational elements for HTB Ministry events, services and initiatives.
• Monitor relevant inboxes and calendars, including coordinating meeting scheduling, inquiry responses, and follow-ups.
• Onboard new suppliers, team and congregation.
• Maintain and update department systems such as project trackers, schedules, and service and events databases.
• Support the continuous improvement of workflows and administrative systems, suggesting efficiencies where appropriate.
• Ensure projects, services and events adhere to safeguarding, legal, GDPR, insurance, and health & safety requirements.
• Process invoices, expenses, and credit card submissions accurately and on time.
• Maintain departmental tools and resources including software, hardware, and operational records—ensuring everything is up to date and functional.
• Procure equipment, stationery, and other supplies required for programme delivery.

• Coordinate the delivery of Ministry events, services and projects through effective logistical planning and implementation.
• Attend and provide operational support at services and events as allocated by Operations Leads and Managers.
• Track expenses and assist with budgeting and financial reporting.
• Organise internal and external venue bookings, hospitality, technical equipment, and other logistical requirements.
• Create and coordinate project plans, checklists, and updates; support the team in meeting key milestones and deadlines.
• Coordinate the creation and delivery of relevant media, comms and programme content materials for our services and events, including for Connect Group members.
• Facilitate clear, timely communication across the department and with other teams.
• Maintain accurate service and events records using church management systems such as Church Suite.
• Collaborate with Operations Coordinators, Leads and Managers across Operations team as needed.

• Proven Coordination
  
  Experience:
  
  Minimum 2 years of experience coordinating projects and operational tasks, with a demonstrated ability to manage multiple responsibilities effectively.
• Passion for Sunday Services, Church events and Ministry:
  Deeply committed to supporting and growing Connect groups, church events, services and ministries.
• Excellent Communicator:
  Confident and professional in both written and verbal communication; able to engage effectively with a wide range of stakeholders across all levels.
• Strong Organisational
  
  Skills:
  
  Proven ability to prioritise tasks, manage a busy schedule, and remain calm and focused under pressure.
• Effective Problem Solver:
  Takes a proactive and logical approach to identifying challenges and offering clear, actionable solutions.
• Support the mobilisation of the wider congregation by creating opportunities for involvement in department activities.

• Active and Committed Church Member:
  An engaged member of HTB church, with a willingness to invest in understanding different areas of church life and build strong relationships with key contributors and teams.
• Proficient using Church Management Software: confident and experienced in using Church Suite and similar church management systems.
• Self-Starter with Team Spirit:
  Able to work independently with initiative and accountability, while also thriving in collaborative team environments with a positive, can-do attitude.
• Adaptability and Resilience:
  Comfortable working in a dynamic, fast-paced environment; able to adjust quickly to shifting priorities and deadlines.
• IT & Software
  
  Skills:
  
  Highly proficient in Microsoft Office Suite (Word, Excel, Outlook), with excellent digital literacy and adaptability to new platforms.
• Numerical and Administrative Strengths:
  Strong numerical skills with a high level of accuracy and attention to detail; capable of maintaining well-organised systems and records.
• Operational Compliance:
  Working knowledge of compliance areas such as safeguarding, GDPR, and health & safety in a Church context.

• Entry level

• Full-time

• Management and Manufacturing

• Non-profit Organization Management

• Referrals increase your chances of interviewing at Alpha International by 2x.