Shift supervisor, Retail

Position Summary

The Shift Supervisor Trainee is an entry‑level, short‑term role that prepares a candidate for future supervisory responsibilities such as Operations Supervisor or Shift Supervisor. The trainee completes basic operations and management training and learns key aspects of CVS/pharmacy culture, including building customer loyalty through exceptional service.

• Manage and work effectively with store management and crews.
• Supervise the store’s crew by assigning tasks, directing work, and following up on activities.
• Communicate information between management and crews.
• Assist customers with inquiries, problems, and complaints.
• Promote the CVS customer service culture (greeting, offering help, thanking).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

• Deductive reasoning, analytical skills, and computer literacy.
• Advanced communication skills.
• Flexibility to work early morning, overnight, and weekend shifts and overtime as needed.

• Experience in retail.

High School Diploma or Equivalent Preferred (not required).

• Anticipated Weekly
  
  Hours:
  
  29
• Time Type: Part‑time
• Pay Range: $18.35 – $27.35 per hour

• Affordable medical plan options, a 401(k) plan (with company matching), and an employee stock purchase plan.
• No‑cost wellness programs, counseling, and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, leave assistance, tuition assistance, retiree medical access, and more (depending on eligibility).

The application window for this opening will close on: 03/18/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.