Dcs Team Coordinator

Opening Date/Time 10/06/2026 12:00AM Central Time

Closing Date/Time 10/12/2026 11:59PM Central Time

Salary (Monthly) $5,299.00 - $7,939.00

Salary (Annually) $63,588.00 - $95,268.00

Job Type Full-Time

City, State Location Crossville, TN

Department Children's Services

This position serves as part of the Office of Child Safety / Child Protective Services Division.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Education and Experience:

Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five years of full-time professional work in one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination. Three years of the required experience must have been in child welfare services or an affiliated Community Service Agency /Assessment and Care Coordination Team, of which one year must include supervisory work.

Substitution of Graduate Education for

Experience:

Graduate course work credit received from an accredited college or university in social work, criminal justice, human services, child development, clinical psychology, community psychology, counseling psychology, or educational psychology may substitute for the required experience on a month-for-month basis to a maximum of two years, there being no substitution for the required three years of work in child welfare services or an affiliated Community Service Agency/Assessment and Care Coordination Team (e.g., 36 graduate quarter hours may substitute for the one year of required experience).

• Must be at least twenty-one (21) years of age on the date of application;
• Be a citizen of the United States;
• Possess a valid driver's license prior to and during employment;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Have no conviction for a felony;
• Agree to release all records involving your criminal history to the appointment authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
• Submit to and pass a pre-employment screening test for use of illegal drugs.

This classification is responsible for professional case management program supervisory work of considerable difficulty; and performs related work as required. This is the second supervisory level in the DCS Case Manager job series. An employee in this class supervises a moderate to large team of supervisory level DCS Case Managers and their subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families.

This class differs from DCS Case Manager 4 in that an incumbent of the latter functions as a supervisor over a regional or field office or a single/small residential program. This class differs from DCS Regional Director in that an incumbent of the latter supervises all case management teams within a region and administers all regional social service and juvenile justice programs.

• Oversees teams and establishes goals and action steps for teams and the professional development of subordinates to meet desired outcomes. Ensures case files and TFACTS are in compliance with state and federal laws.
• Oversees intake interviews with individuals reporting suspected child abuse or neglect are correctly prioritized. Discusses case information with CM4's to guide decision making process about case needs, resource allocation, and outcomes.
• Assists case manager in determining if abuse or neglect has occurred, the level of risk or harm to the child, assists in determining the need for a safety plan, makes recommendations regarding permanency, reunification, and/or termination of parental rights. Assesses underlying needs and core family concerns in order to address key issues that will ensure safety. Reviews/assesses cases for closure or transfer based on knowledge and policy requirements.
• Assigns cases/work…