Inventory and Quality Control Manager

Description

The Inventory and Quality Control Manager ensures optimal inventory levels through proactive monitoring of run rates and drives the timely procurement and distribution of materials to field partners, safeguarding continuity of service delivery. Beyond supply chain oversight, the manager directs Handyman Maintenance Services, holding vendor partners accountable for performance standards through quality assurance protocols. The Inventory and QC Manager strengthens vendor relationships, enhances service quality, and ensures operational excellence across all field activities.

• Ensure optimal inventory management by monitoring PHFM stocked materials and maintaining appropriate stock levels.
• Drive proactive procurement strategies to replenish supplies and prevent shortages.
• Oversee material order processing, coordinating requests from internal teams and external suppliers.
• Lead vendor audits to identify training needs, assess performance gaps, and implement corrective actions.
• Recommend and onboard new vendors when replacements are required, strengthening the vendor network and service reliability.
• Direct vendor onboarding initiatives for specialized programs, ensuring seamless integration and compliance.
• Administer access control systems, managing all badging and key requests with strict accountability.
• Maintain comprehensive tracking logs of keys and badges to safeguard security and compliance.
• Consistently achieve KPIs related to material procurement, order execution, and operational performance.
• Provide on call support during assigned shifts when applicable.
• Oversee execution and proper adherence to established processes for the handyman program.
• Other duties as assigned.

Minimum Qualifications:

Bachelor’s degree from a four-year college or university preferred or equivalent experience/training.

• Proficient in Microsoft Office Applications and applicable software systems.
• Proficient with Airtable.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic). Usual office environment with frequent sitting, walking, standing, and occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery.

Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as telephone. The employee must occasionally lift and/or move up to 50 pounds. Ability to read and understand work instructions.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed.

They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

• Entry level

• Full-time

• Quality Assurance

• Facilities Services