Billing Generalist

Billing Generalist

Finance and Billing Department – Crown Point, IN

Reports to:

Customer Support & Billing Manager

This position will be responsible for data entry, daily tracking of hours, maintaining and creating spreadsheets, addressing and resolving client questions and issues relating to invoices, and providing regular, accurate reports of billing data. Strong interpersonal, communication and organizational skills are required, along with a solid working knowledge of Excel.

• Generate billing documents and records
• Track daily hours and volume
• Communicate with managers and customers
• Gather information for invoicing
• Record monthly revenue for each customer
• Maintain and create spreadsheets for each customer
• Create forecasting and projections
• Coordinate with contractors and third parties
• Confirm tracking of hours/issues and make corrections with the Operational team
• Provide excellent communication with clients under pressure
• Work independently while maintaining organization

• High School Diploma or GED
• Experience in billing or accounting preferred
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Strong computer skills and attention to detail
• Ability to speak calmly with customers during stressful situations
• Pass a background screening (no violations within the last five years)
• Pass a drug test

• Ability to sit for multiple hours a day
• Reasonable accommodations are provided for individuals with disabilities to perform essential job functions

• Health, Dental, Vision, Term Life and Short/Long‑Term Disability insurance
• Flexible Benefits Plan
• 401(k) with company match after 90 days
• Paid holidays and PTO for full‑time employees working an average of 30 hours per week
• Company laptop and smartphone provided

Pay range: $24–$26 per hour

Grid Hawk LLC is an equal opportunity employer.

Candidacy requires successful completion of a background check and drug test. No violations within the last five years are tolerated.