Residential Painting Sales Consultant

• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Flexible schedule

Certa Pro Painters® is becoming the workplace of choice in the painting industry thanks to our best-in-class service, inspiring culture, and mission to lift up the painting industry as a leader in the space. At Certa Pro Painters®, our vision is to deliver extraordinary experiences. Whether the project is residential or commercial, what matters most is complete satisfaction. Everything we do, and our entire reputation, depends on delivering a successful project and creating Raving Fans!

• Deliver What You Promise
• Practice Continuous Improvement
• Respect the Individual
• Have Pride in What You Do
• We Embrace Possibilities

As a Residential Sales Associate, you’ll meet with homeowners, understand their painting needs, and create clear, accurate proposals that result in signed contracts. You’ll own the customer relationship from the initial visit through a smooth, completed project—working closely with the office and operations team to ensure a high-quality customer experience and results you can be proud of.

• Confirm project details before the appointment to ensure a productive visit.
• Conduct in-home consultations: inspect the project, ask questions, and recommend the best solution.
• Create accurate, professional proposals that clearly document expectations and next steps.
• Coordinate additional support when needed (e.g., color support, expectation setting, etc...).

• Obtain required information to develop a solutions based proposal including scope of work.
• During the in-home consultation, present your proposal to the customer and ask for the order.
• Follow up consistently by phone, email, or text until the customer approves or declines.
• Ensure proposals are signed, and/or assist in the collection of deposits and colors, and clearly outline next steps.
• Provide a smooth handoff by documenting key details and communicating customer expectations to the production team so the entire team can deliver exactly what was promised.

Many of our leads are obtained through our national, regional and local marketing efforts. However, you’re responsible for generating leads and closing opportunities. This role includes consistent, proactive territory marketing activities that drive new opportunities.

• Generate referrals
• Ask for referrals intentionally at the right moments: after strong appointments, after great customer interactions, and after completed projects.
• Thank referrers and maintain the relationship so referrals repeat.
• Previous customer outreach (repeat + referral engine)
• Run a weekly outreach cadence to past customers via phone, text, and email to generate repeat work, touch-ups, and referrals.
• Re-engage customer groups from previous years and seasons and use seasonal promotions to reach them.
• Create neighborhood momentum
• Complete a consistent “neighbor touch” routine around estimates and active jobs.
• Identify high-opportunity neighborhoods and work them consistently.
• Track what you did and what it produced (referrals, appointments, wins by neighborhood/source).
• Represent the brand locally
• Participate in company-sponsored events (home shows, community events, networking) and represent the brand professionally.
• Build light-touch relationships with local connectors (HOA contacts, community leaders, partner businesses) to drive introductions and opportunities.