Housing Officers​/Tenancy Management

Position: Housing Officers - Housing / Tenancy Management
Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community.

Housing Officer - Housing / Tenancy Management
Public Sector - Local Authority
Full Time - Monday to Friday, 36 hours per week
Temporary Role - 3 months with likely extension
£22.41 per hour PAYE / £29.72 per hour Umbrella
Hybrid Working - min. 3 days in office / visits, remainder at home
IT equipment provided
ASAP start

About the Role

As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies.

Key Responsibilities

Deliver visible, responsive estate and tenancy management services
Investigate and resolve anti-social behaviour cases
Conduct tenancy, property, and estate inspections
Enforce tenancy and lease agreements, including legal proceedings
Collaborate with internal teams and external agencies to support vulnerable residents
Respond to enquiries from councillors, MPs, and resident groups
Promote community engagement and environmental improvements

What We're Looking For

Strong knowledge of housing and ASB legislation
Proven experience in social housing or a similar environment
Excellent communication, problem-solving, and organisational skills
Ability to work independently and collaboratively
IT proficiency, including Microsoft Office and housing databases
Commitment to equality, diversity, and resident empowerment
Flexibility to attend meetings and make home visits outside normal hours
UK Driving Licence and own vehicle is desirable but not essential

These posts are subject to a Basic Level DBS Check.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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