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Industrial Automation Support Engineer

Job in Croydon, Greater London, CR9, England, UK
Listing for: Royal Mail
Full Time position
Listed on 2026-02-20
Job specializations:
  • Manufacturing / Production
    Maintenance Technician / Mechanic, Electrical Engineering
Salary/Wage Range or Industry Benchmark: 54000 GBP Yearly GBP 54000.00 YEAR
Job Description & How to Apply Below
Position: Industrial Automation Support Engineer (Hiring Immediately)
We are now recruiting for Automation Maintenance Technician at our  Croydon Mail Centre, Croydon, CR9 4AA
 site.

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.

In this role your potential earning will be over £54,000 per annum.

Salary:  £53,195 per annum, plus night shift allowance, 22.5 days annual leave with bank holidays and a defined contribution pension scheme. A weekend supplement for Saturday (£53.14 per attendance) and Sunday (£106.28 per attendance) shift attendance is applicable.

You are required to follow the Croydon Mail Centre shift rotation system, as outlined below with some degree of voluntary flexibility to meet our 24/7 operational needs on occasion, including voluntary overtime coverage and occasional shift pattern flexibility.

This role is a Pool position, requiring significant adaptability / flexiblity as you’ll be stepping in for other Technicians during their Annual Leave or Sick leave. Outside of these periods, your standard shift will be the day shift, typically from 06:00 to 14:30, Monday to Friday.

The role will cover early, late and night shifts.

Early 06:00 - 14:10 / Late 14:00 - 22:10 / Nights 22:00 - 06:10 Weekend 06:00 - 18:00 (Saturday and Sunday) & Weekend nights 18:00 - 06:10.

Royal Mail is engaged in one of the biggest technological changes in its history, transitioning to a predominantly mechanised parcel sortation process. It’s a very exciting time to join us! To facilitate this change, a huge organisation wide investment in new parcel processing technology is in progress, with the necessary associated investment in engineering. You’ll have a unique opportunity to be a part of this exciting programme, creating a delivery service provider for the future and able to meet customer demand in the emerging “e-commerce” society.  

A significant opportunity for anyone wishing to further their careers through dedicated commitment.

The Role

Shift attendance equates to 40 hours per week - Full time.

Responsible for ensuring availability and performance of automation assets through completion of effective maintenance procedures.

Key aspects of the role include:

• Perform maintenance tasks, including preventative, predictive and corrective maintenance

• Performing continuous improvement activities

• Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and data entry

• Identify the root cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements

• Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders

• Identifying and working on Continuous Improvement projects, conception to implementation ownership, for machinery in the Hub/ Mail Centre

• Ability to work on own initiative and as part of a team to achieve common goals

About you

As an experienced multi-skilled engineer you’ll be qualified in electrical and mechanical engineering (minimum ONC Electrical Engineering / NVQ Level 3 – or equivalent). Understanding Health & Safety legislation, you’ll have first-hand experience of maintaining automation equipment with a flexible approach and the ability to communicate complex issues effectively.

You are required to have a full UK driving licence as on occasion you may be asked to travel to other sites.

What happens next?

After initial application, any shortlisted candidates will be required to attend an interview, incorporating practical and verbal assessments. You’ll also be asked to supply proof any quoted formal qualifications at this interview.

About Us

Five centuries in business has made Royal Mail more than a household name. We connect companies, customers, and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 29 million addresses across the UK.

Our market is changing, but as one of the UK's leading companies we are focused on achieving our vision of being recognised as the best delivery company in the UK and across Europe. We want to be…
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