Recovery Worker - Homelessness Team

Homelessness Team Recovery Worker (x2 Posts)

Croydon | Full Time | 37.5 Hours | Permanent

Home is more than a roof over someone's head.

It's safety. Stability. Belonging.

Yet every day, people across Croydon face the reality of sleeping rough, living in temporary accommodation or moving between insecure living arrangements. Alongside homelessness, many are navigating challenges linked to substance use, physical health, mental health, trauma, social isolation and exclusion.

At Change Grow Live, we believe that everyone deserves the opportunity to build a healthier, safer and more fulfilling future.

We're looking for two Homelessness Team Recovery Workers to join our Croydon service and help some of the most vulnerable people in our community access the support, services and opportunities they need to move forward.

Guided by our values to Be Open, Be Compassionate and Be Bold, you'll be part of a team that believes lasting change is possible, no matter where someone's journey begins.

Nobody chooses a life without stability, security or support.

People experiencing homelessness often face multiple and interconnected challenges that can create barriers to accessing healthcare, treatment, housing and wider community services. Too often, they are required to navigate complex systems at a time when stability can feel out of reach.

This role helps change that.

This is more than a recovery role.

It's an opportunity to work at the heart of a partnership approach that brings together housing, health, social care and community organisations to improve outcomes for people experiencing homelessness.

Working across Croydon, you'll spend time building relationships with individuals in hostels, shelters, temporary accommodation and community settings, helping them access the support they need to achieve their goals. You'll work proactively to engage people who may have previously found services difficult to access and help create pathways that are responsive, inclusive and person‑centred.

You'll coordinate support across a range of partners, ensuring people are connected to treatment services, healthcare providers, housing teams, peer support networks and wider community resources. By advocating for those you support and working collaboratively across multiple agencies, you'll help remove barriers, strengthen engagement and promote continuity of care.

No two days will be the same. One day you may be attending a multi-disciplinary meeting with health and housing colleagues. Another might involve supporting an individual to access treatment, reconnect with services or move successfully into longer-term accommodation.

Throughout it all, you'll be helping people recognise their strengths, build confidence and take positive steps towards a healthier and more stable future.

Croydon

Full time, 37.5 hours per week

• Please note Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

We're looking for people who combine empathy, resilience and determination with a genuine commitment to supporting those facing multiple and complex challenges.

You may already have experience working with people who are homeless, vulnerably housed or experiencing social exclusion. Your background could be within homelessness services, housing, substance use, mental health, criminal justice, social care or another community-based support setting.

• Experience supporting people experiencing homelessness, rough sleeping or insecure housing situations
• The ability to build positive relationships with individuals facing complex challenges
• Strong communication skills and…