Assistant Transport Manager

Assistant Transport Manager
- Supply Chain & Logistics
- Croydon
- Up to £48,000
 
About the Company
 
Our client is a well-established and growing business operating within the fresh produce distribution sector, with a busy transport operation delivering to customers across London and the surrounding areas.
 
This is an excellent opportunity for an experienced Transport professional looking to take on a key leadership role within a fast-paced, time-critical delivery environment. The successful candidate will be responsible for leading and developing a large team of drivers, overseeing daily dispatch operations and ensuring high standards of performance, compliance and customer service.
 
The ideal candidate will have proven experience managing a large driver team within a busy transport or multi-drop delivery operation, with strong organisational, communication and problem-solving skills.
 
Assistant Transport Manager - The Details
 
Salary of £48,000 per annum
Full-time, permanent position
Monday to Friday, 43 hours per week
Early morning start at 4:30am
Based in Croydon
Opportunity to lead and develop a large driver team
Key role within a busy and growing transport operation
Opportunity to make a significant contribution to operational performance and service delivery  Assistant Transport Manager - Requirements
 
Previous experience in a busy transport environment, including the management of a large driver team
Proven experience managing drivers within a time-critical, multi-drop delivery operation

Experience with in fresh produce, food distribution or another time-sensitive delivery environment would be advantageous
Strong leadership skills, with the ability to motivate, manage and develop a team of drivers
Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines
Strong attention to detail and a performance-driven approach, with the ability to work towards operational KPIs
Ability to remain calm, professional and diplomatic when managing challenging situations
Excellent communication skills, with the ability to communicate effectively with drivers, colleagues, customers and senior management
Strong problem-solving skills and the ability to make effective decisions in a fast-paced operational environment
A proactive approach, with the ability to work independently and take ownership of daily operations
A strong understanding of driver compliance, health and safety requirements and operational procedures
IT proficient, with experience using email, Microsoft Excel, Word and internet-based systems
Experience using route management, vehicle tracking or driver monitoring systems such as Samsara
Good knowledge of Central London and the surrounding delivery areas
Full, clean UK driving licence  Assistant Transport Manager - Responsibilities
 
Support the Transport Manager with the day-to-day management of the driver operation
Take responsibility for the effective management, performance and development of a large team of 55+ route drivers and 10+ emergency drivers
Oversee the daily dispatch operation between 4:30am and 6:00am, ensuring all routes are covered and departures run smoothly
Manage daily dispatch, driver cover and operational issues, ensuring deliveries are supported and disruptions are resolved promptly
Maintain and manage daily and route allocation templates, ensuring drivers, vehicles and routes are allocated accurately and efficiently
Monitor driver performance, attendance, timekeeping and conduct, addressing any concerns in a timely and professional manner
Investigate driver-related complaints and delivery issues, taking appropriate action and implementing improvements where necessary
Manage driver investigations and…