Account Manager​/Collector

Account Manager/Collector, 20.00, Monday-Friday, Full Benefits

Car Hop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence. With nearly 40 locations nationwide, and growing, we ve made a difference by helping people drive and changing lives.

• Placing outbound calls and accepting inbound calls from Car Hop Finance customers.
• Face-to-face interaction with customers regarding the status of their auto loan.
• Utilizing communication and negotiation skills to resolve delinquent accounts.

• Guaranteed hourly pay - $20.00/hr
• Monday - Friday hours – no weekends
• Full health benefits (Medical/Dental/Vision/Flex spend/401k with match)
• Paid time off and great work/life balance
• Opportunity for advancement
• A fun work environment filled with awesome people
• A rewarding job experience helping people drive and changing lives
• Regular training and coaching to help you succeed

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
• Professional, detail-oriented, well organized and efficient
• Previous customer service experience (face-to-face or call center) is preferred but not required
• Experience in de-escalation, retention, or issue resolution is helpful
• Strong negotiation, counseling and problem-solving skills
• Must successfully complete pre-employment criminal background inquiry; results must be consistent with company standards