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Account Manager​/Collector

Job in Crystal, Hennepin County, Minnesota, USA
Listing for: CarHop Auto Sales and Finance
Full Time position
Listed on 2025-10-31
Job specializations:
  • Retail
    Customer Service Rep, Business Development
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below
Position: Account Manager/Collector, 20.00, Monday-Friday, Full Benefits

Account Manager/Collector, 20.00, Monday-Friday, Full Benefits

Car Hop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence. With nearly 40 locations nationwide, and growing, we ve made a difference by helping people drive and changing lives.

Responsibilities
  • Placing outbound calls and accepting inbound calls from Car Hop Finance customers.
  • Face-to-face interaction with customers regarding the status of their auto loan.
  • Utilizing communication and negotiation skills to resolve delinquent accounts.
Benefits
  • Guaranteed hourly pay - $20.00/hr
  • Monday - Friday hours – no weekends
  • Full health benefits (Medical/Dental/Vision/Flex spend/401k with match)
  • Paid time off and great work/life balance
  • Opportunity for advancement
  • A fun work environment filled with awesome people
  • A rewarding job experience helping people drive and changing lives
  • Regular training and coaching to help you succeed
Qualifications
  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
  • Professional, detail-oriented, well organized and efficient
  • Previous customer service experience (face-to-face or call center) is preferred but not required
  • Experience in de-escalation, retention, or issue resolution is helpful
  • Strong negotiation, counseling and problem-solving skills
  • Must successfully complete pre-employment criminal background inquiry; results must be consistent with company standards
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