IT Operations Manager

Location: Great Houghton

We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis.

Summary of the IT Operations Manager  role

Salary: £50,000 - £60,000 per annum

Location:

Northampton
Type of

Contract:

Permanent

Hours:

35-hour working week, Monday - Friday 9:00am - 5:00pm
Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events

Responsibilities of the IT Operations Manager

Oversee and optimise the day-to-day operations of the company’s IT and infrastructure.
Lead, mentor, and develop the IT team, including performance management, upskilling in automation, and ongoing training.
Provide technical support and troubleshoot system and network issues.
Manage, maintain, and continuously optimise hybrid infrastructure across on-site systems, cloud platforms.
Participate in internal and external IT audits to ensure compliance.
Develop, document, and continuously improve IT processes and procedures.
Identify, assess, and manage operational and security risks.
Manage IT vendors, contracts, and software licences effectively.
Prepare and present monthly management and performance reports.
Requirements for a successful IT Operations Manager

Proven experience managing IT operations and leading a technical team.
Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, One Drive, and Office.
Technical expertise in networks, servers, and operating systems.
Experience supporting Windows environments, SQL Server, and Active Directory.
Demonstrated experience in IT infrastructure planning, development, and optimisation.
Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions.
Strong project management skills and a sound understanding of Helpdesk operations and customer service principles.
Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes and surrounds to fill their vacancies and meet their recruitment needs. We place candidates in permanent, temporary and contract roles across a number of industry sectors.

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