Entry-Level Customer Success & Support Specialist

A customer-focused consulting firm in Cullman, AL is seeking a Customer Service Representative to ensure customer satisfaction and success. The role involves educating customers on products, addressing inquiries, identifying sales opportunities, and promoting additional products through upselling. The ideal candidate has prior customer service experience, excellent communication skills, and is capable of managing challenging interactions. This is an entry-level, full-time position offering a supportive work environment.
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