Marketing Representative

Job Description

Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits.

• Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses
• Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
• Conduct objective-to-objective daily marketing contacts
• Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
• Compile and maintain center of influence (COI) information and identify “Target 25” (Top 25 contacts to develop into clients)
• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
• Monitor and follow up on all assigned jobs, ensuring customer needs are met
• Provide owners and marketing managers with one on one meetings (closing appointments) with COIs to encourage SERVPRO® referrals
• Increase sales territory revenue by consistently achieving sales territory goals

• 2+ years of progressively responsible business-to-business sales experience
• Experience with sales and marketing within the service sector
• Superb sales, customer service, administrative, verbal, and written communication skills
• Strong business and financial background and process-and-results-driven attitude
• Working knowledge of current business software technologies is required
• Bachelor’s degree in marketing or business or equivalent experience
• Ability to successfully complete a background check subject to applicable law

Competitive pay rate, starting at $30,000 a year.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.