Associate Sys & App Mgt & Sup Specialist

Associate Sys & App Mgt & Sup Specialist page is loaded## Associate Sys & App Mgt & Sup Specialist locations:
Culpeper, United Statestime type:
Full time posted on:
Posted Todayjob requisition :
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

As a part of the Swift Central Control Centre, we handle global and critical financial networks and services. Our multi-cultural team works closely together to deliver on our commitments.

As an Associate Sys & App Mgt & Sup Specialist, you will balance your time between service operations and improving day-to-day routine activities. You will use our tools and big data to optimize operations. In collaboration with Sr. Staff, you will be in the front line to own the service and keep availability and security to the highest standards. In collaboration with product teams and with other senior support staff you will propose how we can optimize and improve the way we operate and support our products.

This will include reduction of manual effort through automation, optimize abilities of tools, and use big data to proactively detect anomalies before it affects our service. We operate in a 24/7 financial world, which means the role can include weekend hours on a rotational basis.
** What to expect:
**** In this role, you will:
*** Exert technical influence to improve the reliability of our production products and systems.
* Resolve moderately sophisticated issues through investigation and solution development for effective mitigation and prevention of future recurrence by means of process, procedure, or tools improvements.
* Design, develop, test and maintain automation tools to be used by our team and for problem management investigations
* On a rotational basis, periodic work in the weekend to support production deployments or monitoring activities. Shift premium applicable for rotations.
* Participate in system/network projects/enhancements by representing the department and providing technical input ensuring alignment to documented processes and procedures and risk mitigation effort
** Responsibilities:
*** Be part of a team of product specialists leading the critical services from the Swift Central Control Centre.
*…