Benefits Administrator

Job Summary

Responsible for administering employee benefit programs, coordinating leave processes following intake, maintaining HRIS records, and serving as a liaison with Payroll and benefits vendors to ensure accurate and timely processing of personnel changes and benefit deductions. Provides exceptional customer service to employees and departments, assists with HR operational needs, and ensures compliance with County policies, State and Federal regulations.

Job Functions Benefits Administration

• Administers employee benefit programs, including health, dental, vision, VRS, HSA, life insurance, COBRA and other plans.
• Responds to benefit questions and assists employees with enrollments, changes, and qualifying life events.
• Coordinates with benefits vendors to resolve plan or claim issues.
• Supports ACA compliance, reporting, and required notices.
• Processes benefit-related invoices and assists with reconciliation tasks and vendor documentation.

Leave Administration

• Coordinates leave processes following intake for FMLA, disability programs, parental leave, and related benefits.
• Communicates with employees and vendors to support claim documentation and status updates.
• Tracks leave usage and maintains accurate HRIS records throughout the leave period.

Payroll Liaison & HRIS Coordination

• Serves as liaison between HR and Payroll to ensure accurate and timely benefit deductions and personnel changes.
• Reviews and confirms benefit-related payroll updates and status changes prior to processing.
• Reconciles benefit deductions with payroll reports and partners with Payroll on correction needs.
• Assists with wage audits, employment verifications, VEC documentation, and annual data validation.
• Supports Payroll and HRIS workflows, system updates, and process improvements.
• Provides limited backup support to Payroll during emergencies or system outages.

Records Management, Reporting & Compliance

• Maintains HRIS and personnel records, ensuring accuracy, data integrity, and confidentiality.
• Serves as the primary HR point of contact for records requests and FOIA involving personnel files.
• Maintains working knowledge of benefit regulations, leave laws, and County policies to support compliance.

HR Operations & Customer Service

• Coordinates open enrollment activities and employee benefits education sessions.
• Provides administrative support for HR operations and special projects as needed.
• Delivers exceptional customer service, ensuring employees receive accurate and timely assistance.

Non-essential Job Functions

• Provides backup support for onboarding and HR functions during peak periods or absences.
• Performs other duties as assigned.

Qualifications

Education and Experience

Associate degree in Business Administration, Human Resources, or related field, supplemented by three (3) years of experience in benefits administration or Human Resources; or an equivalent combination of training and experience.

Special Qualifications

Must possess satisfactory results of a criminal history background check.

Knowledge, Skills, And Abilities

• Considerable knowledge of applicable local, state & federal employment laws.
• Knowledge of methods for assessing training needs, developing training programs, and evaluating the effectiveness of such programs.
• Knowledge of employee benefit plans, HRIS functions, and leave administration.
• Ability to interpret benefit regulations and maintain strict confidentiality.
• Strong attention to detail and organizational skills with a commitment to accuracy.
• Excellent customer service and communication skills.
• Proficiency with HRIS systems and office productivity software.

Working Conditions & Disclaimer

This position classifies the physical exertion requirements as light. Must be able to lift 5-10 pounds. Must be able to operate office and computer equipment. May involve extended periods of time at a keyboard or workstation.

Work Environment

Essential functions are regularly performed in an office setting. The above information has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties,…