Cluster Operations Leader, ADC Data Center Ops

Cluster Operations Leader, ADC Data Center Ops

Job Description

Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs?

Amazon Web Services (AWS) is seeking a seasoned, proven leader to join the Data Center Community organization for the Amazon Dedicated Cloud business.

This organization operates rapidly-scaling, high-availability data centers supporting the U.S. government. It executes server and network device installations, IT hardware repairs, and data center mechanical and electrical system operations and maintenance on a 24x7 basis. The Sr. Manager of Operations must be technically adept, operationally agile, and completely committed to availability.

The Sr. Manager will be responsible for ensuring standards for operational performance in the areas of safety, security, availability, capacity, people/&E, and cost of all data centers in a specific region.

Key responsibilities include:

• Operation and maintenance of data center mechanical, electrical, and controls systems to include preventive maintenance, corrective maintenance, emergency maintenance, and change management.
• Oversight of teams responsible for installation, repair, and decommissioning of data center hardware and network devices.
• Leading, managing, coaching, and developing the data center cluster operations management teams.
• Performance management of key vendors and maintenance vendors in line with management goals.
• Executing the infrastructure operations support component of new cluster launches, new data center launches, and existing data center expansions.
• Proposing and complying with agreed operational performance goals relating to safety, security, availability, capacity, people/&E, and cost.
• Supporting the physical security safeguarding of the people, assets, and customer data in data centers.
• Operations budgeting and management of capital expenditures and operating expenses in line with management targets.
• Contributing to continuous improvement of operational processes, procedures, methods, and tools including those related to safety, security and availability incident/event response, management, recovery, and resolution.

Basic Qualifications:

• 5+ years experience leading a global or regional team
• 5+ years experience hiring, leading, and developing high-performing technical teams
• Exceptional written and verbal communication skills to include long form business documents

Preferred Qualifications:

• 10+ years of global or regional operational experience
• Experience with data center facilities including mechanical and electrical infrastructure
• Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, and IT service delivery
• Experience in new sites or expansion of existing sites is ideal
• Experience in continuous improvement methodologies such as Lean and Six Sigma

About The Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Information Technology, Consulting, and Engineering

Industries: IT Services and IT Consulting

Company:
Amazon Data Services, Inc.

Job : A3077560

Amazon is an equal opportunity employer and does not discriminate on the basis of…