Supportive ; Psh; Program Supervisor

FLSA Status:
Exempt

Encompass Community Supports, formerly known as Rappahannock Rapidan Community Services (RRCS) is hiring a Permanent Supportive Housing (PSH) – Program Supervisor. Encompass Community Supports is a Virginia State community services organization that improves the quality of life in Culpeper, Fauquier, Madison, Orange, and Rappahannock Counties by providing comprehensive mental health, substance use, developmental disability, housing, children’s, and aging services. As an organization of almost 400 employees and more than 80 programs, we lead with integrity and excellence and embrace collaboration, accountability, and innovation to respond to the ever-changing needs of our community.

Our non-profit organization qualifies for the Public Service Loan Forgiveness (PSLF) program, allowing eligible employees to potentially receive student loan forgiveness.

ECS is also a registered site for the National Health Service Corps (NHSC) Loan Repayment plan.

Our benefits are highly competitive and include:

• Low employee cost Medical, Dental and Vision Insurances
• 13 paid holidays annually
• 17 PTO days
• Enrollment in VA State pension and retirement plan
• Employee training and educational opportunities
• Paid Life Insurance
• Health Savings Plan
• Flexible Savings Plan
• Employee Assistance Program

At Encompass Community Supports, our full-time employees work 37.5 hours weekly.

Our PSH - Program Supervisor provides supervision and leadership to the Permanent Supportive Housing (PSH) Program; coordinates with DBHDS regularly for grant requirements; monitors program fidelity.

ESSENTIAL FUNCTIONS:

• Assigns, supervises, monitors and guides the work of program staff; counsels and evaluates staff; orients and trains new employees. Plans and provides for staff professional development activities, develops and implements employee recognition programs; ensures staff completes all required trainings.
• Ensures programs operational compliance to all regulatory and grant guidelines.
  
  Coordinates program operations with other agency programs and support functions; advocates for program and client needs within management and other teams.
• Establishes services, program goals/standards and outcomes; analyzes outcomes, reports on results and trends, develop workflows. Evaluates overall program quality. Conducts needs assessments and makes recommendations to Division Director.
• Provides oversight for admissions and discharges; waitlist; assigns screenings/intakes/openings; manages caseload levels.
• Develops/ meet program budget;
  Approves/ denies expenditures based on available budget; monitors program revenues / expenditures;
  Oversees payer authorizations /eligibility; coordinates billing reconciliation; identifies and coordinates funding sources.
• Prepares and submits grant reports and grant applications for expansion.
• Strives to meet high program fidelity based on DBHDS expectations. Conducts regular chart reviews and program audits.
• Serves and/or leads various divisional and organizational committees.
  
  Coordinates work and planning with other programs in the division/organization. Provides community education to increase awareness of the program.
• Serves as a community liaison. Provides outreach and responds to citizen inquiries, concerns and complaints.
• Completes required agency and program trainings.

OTHER FUNCTIONS:

• Coordinates needed supplies and equipment.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
General knowledge of community and agency resources and programs of regional and state sources for the community service population; general knowledge of interviewing and supportive counseling techniques; general knowledge of social casework techniques; general…