GSA Program Vehicle Specialist

GSA Program Vehicle Specialist at Ritchie Bros. Auctioneers (NYSE: RBA, TSX: RBA)

About Ritchie Bros.

Ritchie Bros. Auctioneers is a trusted global marketplace for commercial assets and vehicles. Using advanced technology, we facilitate the marketing and sale of total-loss, damaged, and low‑value vehicles for a global buyer base across more than 170 countries. We also provide comprehensive services to maximize vehicle value and reduce selling costs for insurers, dealerships, fleet companies, and charitable organizations.

Job Description

The Government Services Administration (GSA) Vehicle Program Specialist will manage all operational activities related to the GSA vehicle program at assigned branch locations. This role ensures that GSA vehicles are received, inspected, and prepared for sale in accordance with GSA and company compliance standards.

• GSA Vehicle Logistics:
  Manage daily operations for all incoming and outgoing GSA vehicles, perform detailed inspections following GSA standards, and ensure documentation accuracy. Oversee marshalling of new vehicles and trade‑ins, ensuring units meet readiness throughout the sale process.
• Maintenance and Diagnostics Oversight:
  Evaluate vehicle condition and coordinate required services, including oil changes, diagnostic checks, and body work. Drive or arrange transport of vehicles to external service providers and verify completion of repairs. Conduct safe road tests at various speeds to confirm operational readiness.
• Customer and Government Partner Relations:
  Serve as the branch’s primary contact for GSA representatives, providing timely updates and professional communication via email, phone, and in person. Respond to inquiries, resolve issues, and ensure all interactions reflect Ritchie Bros.’ commitment to service and integrity.
• Compliance and Documentation:
  Complete and maintain all GSA records, inspection reports, and transactional documentation in compliance with contractual and regulatory standards. Safeguard all government and company information with strict adherence to confidentiality policies. Ensure procedures align with Ritchie Bros., DOT, and GSA operational and safety requirements.
• Operational Excellence and Safety:
  Promote and follow all company safety policies, ensuring proper use of PPE and adherence to yard safety protocols. Remain alert to hazards associated with vehicle operation, heavy equipment, and yard activity. Maintain cleanliness and organization within the workspace, ensuring a professional presentation for visiting partners and employees.
• BOA Support:
  As needed, perform general branch support activities including vehicle check‑in and documentation for non‑GSA inventory; data entry and record management for auction preparation; assisting customers, towers, or partners visiting the branch; moving, detailing, and organizing vehicles within the yard; supporting office and administrative tasks; collaborating with branch leadership to ensure all operational needs are met.

• Strong mechanical aptitude and the ability to identify and coordinate repair or diagnostic needs.
• Excellent organizational and time‑management skills with attention to detail.
• Professional written and verbal communication skills with proven customer service experience.
• Proficiency in MS Office and familiarity with digital inspection and record‑keeping tools.
• Ability to work independently with limited supervision, exercising sound judgement in daily decision‑making.
• Ability to work indoors and outdoors in all weather conditions.
• Strong understanding of vehicle title processes and auction operations.
• Experience supporting government contracts, GSA programs, or fleet marshalling operations.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other